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In a gesture of goodwill, Blizzard Entertainment is compensating players for the extended downtime experienced during the launch of the pre-expansion content update for The War Within. The publisher recognizes that the first day of the update caused significant disruption, particularly for players on North American realms.
On July 23, 2024, many players found themselves unable to access the game for an extended period due to necessary maintenance. This prolonged downtime affected not only North American players but also those in Latin America, Australia, and New Zealand. Acknowledging the inconvenience caused, Blizzard has announced that they will be adding one extra day of game time to all active subscriptions in these regions.
This compensation applies to *all accounts that were active as of July 23, 2024. The additional game time will be automatically credited, allowing players to enjoy an extra day of gameplay without any additional cost.
We wanted to take a moment to recognize that the first day of the pre-expansion content update forThe War Withinresulted in extended downtime for many players in North American realms. In recognition of this, we’re adding one day of extra game time to every subscription in North America, Latin America, Australia and New Zealand for accounts which were active as of July 23, 2024.
We anticipate providing this compensation to affected players on or before August 15, 2024. Players will be able to view their game time by visitingaccount.battle.net.
We appreciate your continued patience as we navigate through any lingering issues to ensure that player experience going forward into the launch ofThe War Withinexpansion goes smoothly starting with Early Access on August 22 and the global launch on August 26 at 3:00 p.m. PDT.
